FAQs
Product Warranty:
Premium Plus Limited Lifetime Warranty
Premium Plus Inc. offers a Limited Lifetime Warranty on our stove liners under normal household use and when used in accordance with the provided care instructions.
How to File a Warranty Claim
- Complete the online warranty claim form: Submit a Warranty Claim
- Email proof of purchase (order ID/receipt) and a clear photo of the stove liner showing the issue to: info@premiumplusinc.com
- If approved, submit the small shipping & handling fee here: Pay Warranty Shipping & Handling
What’s Covered
If your claim is approved and the issue is not due to misuse, negligence, improper installation, modification, or failure to follow care instructions, we will provide a replacement stove liner at no cost for the product itself. A small shipping & handling fee applies to approved warranty replacements.
Premium Plus Inc. warrants its stove liners to be free from defects in materials and workmanship for the lifetime of the product under normal household use and in accordance with the provided care instructions. To submit a warranty claim, customers must: Provide valid proof of purchase (order ID, receipt, or transaction record from the marketplace where the product was purchased). Email a clear photograph of the stove liner showing the claimed issue to info@premiumplusinc.com. All claims are subject to review and approval by Premium Plus Inc. This warranty does not cover damage resulting from misuse, improper installation, failure to follow care instructions, modification, negligence, commercial use, or normal wear and tear. If the claim is approved and determined to fall within the terms of this Limited Lifetime Warranty, Premium Plus Inc. will provide a replacement stove liner at no charge for the product itself. Customers are responsible for a nominal shipping and handling fee for warranty replacements. Premium Plus Inc. reserves the right to deny any claim that does not meet the above conditions.
Contact us:
We have a live chat option enabled on our website. You could also email us on info@premiumplusinc.com and you will hear back from us within 24hours.
206-887-4415 Monday to Friday 9:00am - 8:30pm PST
Contact us because we would love to hear from you just send us an email at info@premiumplusinc.com
SÃ, simplemente envÃenos un correo electrónico en español o en cualquier otro idioma y haremos todo lo posible para responder correctamente a su pregunta. (Yes, simply send us an email in Spanish or any other language and we will do our best to correctly answer your question.)
Product info:
Yes, right here in beautiful Washington State.
A Nonstick material: PTFE/ Polytetrafluoroethylene and fiberglass, smooth surface, easy to wipe clean, protect your gas cooker from burnt on spills. They are HEAT RESISTANT TO 500° protecting your gas stovetop metal surface so you can feel confident cooking while keeping your Stovetop clean.
No, they not burn because they are made of Teflon Coated sheets and are flame retardant and they are custom-cut to fit your specific stovetop.
Yes, they are completely washable, reusable, and are dishwasher safe, it’s simple to use, and it’s easy to clean. It's a breeze to clean and keeps your stovetop spotless keeps your gas stovetop looking like new.
The model number on a stove is usually located in a square or rectangle on the back of your stove, sometimes they are behind the lower drawer.
Once you have the model number for your stove, we have a scroll down menu labeled (To Find Your Model Number) to choose your model before purchasing.
These come in a set of 3, if you have 5 burners, 2 of the liners have cutouts for 2 burners and 1 liner has the long cut out for the burner in the middle of your stove. It is pretty self-explanatory when you receive the set of three where they belong on your stove.
Please send us your exact make and model number and we will assist you.
Use the "Search" feature on our website. Enter your stove model number, and our search engine will locate the correct stove liners for your stove.
Yes, and we are currently working on them all.