Frequently Asked Questions

Didn't find your answer?
We're here to help!
Get in touch with customer care

What type of stove protectors do you offer?

We specialize in custom-fit stove protector liners designed specifically for your stove model. Our liners are available in precision-cut 2-piece and 3-piece configurations, depending on your cooktop layout.

Each set is made to fit around the base of your burner crowns for a clean, secure look—ensuring better coverage without interfering with burner performance.

Our covers are:

  • Made in the USA using premium PTFE-coated material
  • Heat resistant up to 500°F
  • Non-stick and easy to clean (wipe or dishwasher safe)
  • Designed for easy removal and reinstallation

If your model isn’t listed, we also offer a custom template option to create a perfect fit for your stove.

How do I install my stove liners?

Installation is simple:

  • Remove the grates from your stove
  • Place the liners directly onto the stovetop
  • Reinstall the grates

In some cases, you may need to remove the burner caps, place the liner, then reinstall them. No tools are required—burner caps should lift off easily without force.

Our liners are designed to sit on the flat surface of your stove, not over the burner crown. This ensures a proper fit and prevents lifting or uneven placement.

As long as you selected the correct model, your liner should fit perfectly. If something doesn’t look right, contact us—our team typically resolves issues within 24 hours.

Do you provide customer services?

Yes—we’re here to help!

You can reach us through:

  • Live Chat on our website for quick assistance
  • Email: info@premiumplusinc.com (we typically respond within 24 hours)
  • Phone: 206-887-4415 (Monday–Friday, 9:00 AM – 8:30 PM PST)

How can I care for my stoveliner?

Keeping your stove clean is simple with proper care:

  • Hand wash is recommended for the best results. Use warm water, mild soap, and a soft sponge.
  • While our liners are dishwasher safe, hand washing helps extend their lifespan.
  • Always ensure the flame does not touch the stove liner. Direct contact with flame can damage the material.
  • Keep burners clean and properly aligned so flames burn evenly beneath cookware—not onto the liner.
  • Wipe down spills regularly to maintain a clean and protected cooking surface.

With proper care, your stove and liners will stay clean, safe, and long-lasting.

Do you offer discounts for bulk orders?

At this time, we do not offer bulk order discounts. Our stove liners are custom-cut for each specific model and sold directly to customers through our website and trusted marketplaces under the Premium Plus brand.

This approach allows us to maintain strict quality control and ensure every customer receives a precise, high-quality product made specifically for their stove.

What is Premium-Plus Stove Protector Liners made of?

A Nonstick material: PTFE/ Polytetrafluoroethylene and fiberglass, smooth surface, easy to wipe clean, protect your gas cooker from burnt on spills. They are HEAT RESISTANT TO 500° protecting your gas stovetop metal surface so you can feel confident cooking while keeping your Stovetop clean.

Where do I find my gas Range/Cooktop model number ?

Your model number is usually located on a silver or white label in one of these places:

  • Inside the oven door (along the frame)
  • Inside the bottom drawer
  • Under the cooktop surface or near the burners
  • Behind the control panel or knobs

If you’re unsure, take a quick photo of your stove and contact us—we’re happy to help identify it.

What if I do not see my particular Range/Cooktop Model number?

No problem—we can still help! If your model isn’t listed, please contact us. We may be able to create a custom stove liner for your stove.

All we need is a bit of your help by following our simple step-by-step instructions (usually creating a quick paper template). Our team will handle the rest to ensure a precise fit.

There is no extra charge for this service—we just ask for your cooperation so we can make it right for you.

How to claim Product Warranty?

Premium Plus Inc. offers a Limited Lifetime Warranty on our stove liners under normal household use and when used according to our care instructions.

To file a warranty claim:

  1. Complete our online warranty claim form.
  2. Email your proof of purchase (order ID or receipt) along with a clear photo showing the issue to: info@premiumplusinc.com
  3. Once your claim is approved, submit the small shipping & handling fee for your replacement.

What’s covered?
If your claim is approved and the issue is not caused by misuse, improper installation, modification, or failure to follow care instructions, we will provide a replacement stove liner at no cost (product only). A small shipping & handling fee applies to all approved warranty replacements.

Does the product carry a lifetime warranty?

Premium Plus Limited Lifetime Warranty

We offer a Limited Lifetime Warranty covering defects in materials and workmanship under normal household use and proper care.

How to file a claim:

  • Submit the online warranty form
  • Email proof of purchase and a clear photo of the issue to: info@premiumplusinc.com

If approved, we will provide a replacement stove liner at no cost (product only). A small shipping & handling feeapplies.

Not covered: misuse, improper installation, modifications, commercial use, or normal wear and tear.

All claims are subject to review and approval.